Returns

Returns & Exchanges

We want you to love your WAYHOME product. If something isn't right, we're here to help.

Return Window

You may request a return or exchange within 7 days of delivery, provided the item is unused, in its original packaging, and in resellable condition.

How to Start a Return

Contact us at rizwan.hasan1@gmail.com or +91 89583 79999 with your order number and reason for return. Our team will confirm eligibility and next steps within 1–2 business days.

Refunds

Once your return is received and inspected, we'll process your refund to the original payment method within 5–7 business days.

Exchanges

If you'd prefer a different edition or colour, let us know when you start your return — we'll arrange an exchange subject to availability.

Non-Returnable Items

Items damaged through misuse, missing original packaging, or without proof of purchase are not eligible for return.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos of the item and packaging, and we'll arrange a replacement or refund at no extra cost to you.

Return Shipping

For non-defective returns and exchanges (e.g. change of mind), the customer is responsible for return shipping costs. If your item arrives damaged, defective, or incorrect, we cover the cost of the replacement or refund — see “Damaged or Incorrect Items” above.