Shipping Policy
Thank you for shopping with WAYHOME.
We are committed to delivering your order safely and on time. Please read our shipping policy below before placing your order.
Order Processing
- Orders are processed within 1–4 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festivals, holidays, or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Delivery times are estimates and may vary depending on courier availability, weather conditions, or other unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location.
- Any free shipping offers, if applicable, will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation with tracking details via email or SMS (where applicable).
Delivery
Please ensure that the shipping address and contact details provided during checkout are accurate.
If delivery cannot be completed due to an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for re-dispatch.
Damaged or Missing Items
If your order arrives damaged or if any item is missing:
- Contact us within 48 hours of delivery.
- Include your order number and clear photos of the package and product.
Our support team will review the issue and provide an appropriate resolution.
Shipping Delays
While we work with trusted courier partners, occasional delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Transport disruptions
- High order volumes
We appreciate your patience in such situations.
Contact Us
If you have any questions regarding shipping, please contact us:
WAYHOME
📍 Behind Gol Kothi, Deputy Ganj
Moradabad – 244001
Uttar Pradesh, India
📞 +91 89583 79999